Home / Retail and e-commerce
AI automation for retailers and e-commerce businesses
Retail teams lose hours to the work behind the shelf: raising supplier orders, matching invoices to deliveries, answering the same customer questions, and pulling sales and stock into reports. We automate that work around your POS, your ERP and your suppliers.
Where the hours go
Replenishment and supplier orders
Stock levels and sales turned into draft purchase orders for a buyer to approve, sent to the right supplier.
Supplier invoices
Invoices matched to the purchase order and what was actually delivered, with differences flagged before payment.
Customer enquiries
Questions on stock, delivery and returns answered with drafts a person approves, on WhatsApp, email or chat.
Price and promotion updates
Price lists and promotions prepared once and pushed to every channel, with an approval before anything goes live.
Online and B2B orders
Orders from marketplaces, email or PDF captured and entered into your ERP without re-typing.
Sales and stock reporting
Daily sales, margin and stock by store and channel, without building the report by hand.
Built around the systems you already run
We connect to your POS, e-commerce platform and ERP, whether that is Odoo, Shopify, SAP, Microsoft Dynamics or spreadsheets. If the system itself is the bottleneck, we can replace the part that does not fit.
Anything that commits a price, a promotion or a purchase is approved by a person before it goes out.
Common questions
What should a retailer automate first?
Usually replenishment and supplier invoice matching, because they repeat every day and errors cost margin. The free assessment at valkyn.ai/value shows which of your processes carries the most cost.
Will it work with our POS and e-commerce platform?
Yes. We connect to the POS, e-commerce and ERP systems you run, or work from exports where no interface is available.
Can it answer customers on WhatsApp?
It drafts answers from your stock, order and policy data, and a person approves them before they are sent.
Do you work with retailers outside the Middle East?
Yes. Valkyn is based in Dubai and works with companies worldwide, remotely and on site by arrangement.
See what automation is worth to your retail business
The assessment takes about three minutes and shows every assumption behind the number.
Start the free assessmentOr email info@valkyn.ai